A Special Letter to Our Singapore Clients

Announcement

12 October 2021

A Special Letter with regards to the use of our brand "vCargo Cloud" in online advertisements

To our valued clients, associates, friends, and colleagues,

In the past few months, you may have seen Google advertisements carrying our company’s name “vCargo Cloud” or you may have heard from others who have seen this online.

Those ads would have directed you, not to our website, but to a competitor, Tradenet Services Pte. Ltd. (“TNets”). TNets is a separate and distinct business entity that is not related to us in any way.

Our lawyers have written to TNets, and they’ve taken down these misleading advertisements. TNets also issued an apology to us, acknowledging that they used “vCargo” and/or “vCargo Cloud” in their advertisements without our consent. TNets has agreed to cease and desist usage of the “vCargo” and/or “vCargo Cloud” marks.

We hope you were not misled by these advertisements and the above helps clarify.

From a business perspective, we understand that from time to time, competitors may try to find new ways to catch up with us and we see it as a huge compliment. We’re proud of the fact that we have proven ourselves as leaders in the way we meet our customers’ needs, especially in our core area of trade declaration services.

Under our new brand “GUUD”, we’re now even more confident of our ability to help you achieve higher accuracy rates and enjoy better service standards, as we utilise the latest technologies to help our clients achieve close to 100% accuracy in their permit declarations and offer 24/7 customer service.

With our strong track record and high customer satisfaction rates, GUUD has become the chosen partner for 7 out of 10 of the leading freight forwarders in the world. In addition, we also now offer our valued customers complementary GST financing and reconciliation services.

We look forward to having your continued support as we continuously try to make things better.

Find out more about GUUD via sales.sg@guud.company if you wish to better understand our updated products and services offerings or to learn more about the various benefits you can enjoy by choosing our trade declaration services.

Thank you

To our valued clients, associates, friends, and colleagues,

In the past few months, you may have seen Google advertisements carrying our company’s name “vCargo Cloud” or you may have heard from others who have seen this online.

Those ads would have directed you, not to our website, but to a competitor, Tradenet Services Pte. Ltd. (“TNets”). TNets is a separate and distinct business entity that is not related to us in any way.

Our lawyers have written to TNets, and they’ve taken down these misleading advertisements. TNets also issued an apology to us, acknowledging that they used “vCargo” and/or “vCargo Cloud” in their advertisements without our consent. TNets has agreed to cease and desist usage of the “vCargo” and/or “vCargo Cloud” marks.

We hope you were not misled by these advertisements and the above helps clarify.

From a business perspective, we understand that from time to time, competitors may try to find new ways to catch up with us and we see it as a huge compliment. We’re proud of the fact that we have proven ourselves as leaders in the way we meet our customers’ needs, especially in our core area of trade declaration services.

Under our new brand “GUUD”, we’re now even more confident of our ability to help you achieve higher accuracy rates and enjoy better service standards, as we utilise the latest technologies to help our clients achieve close to 100% accuracy in their permit declarations and offer 24/7 customer service.

With our strong track record and high customer satisfaction rates, GUUD has become the chosen partner for 7 out of 10 of the leading freight forwarders in the world. In addition, we also now offer our valued customers complementary GST financing and reconciliation services.

We look forward to having your continued support as we continuously try to make things better.

Find out more about GUUD via sales.sg@guud.company if you wish to better understand our updated products and services offerings or to learn more about the various benefits you can enjoy by choosing our trade declaration services.

Thank you


Latest News

Media

27 September 2022

Fundraising carnival is the first-of-its-kind, engaging MINDS members with their corporate donors and their families, raising awareness for persons with intellectual disabilities

Read more

Press release

10 August 2022

Award recognises the efforts of the company in developing Southeast Asia's first multi-bank portal to unify trade finance transactions for corporates and to realise gains for all parties in the trade ecosystem

Read more

Press release

23 March 2022

Clickargo is the nation’s first digital logistics platform to be integrated with Customs and appointed as an LPL for the collection of government duties and taxes.

Read more